Can mediation work if you are nervous about the process?
Can mediation work if you are nervous about the process? One of our client emphatically says, “Yes!”
This is the second part of Liza Woodrome’s interview with Sarah Fae Stuehlmeyer. You can read the first part here.
6) Could you tell me about any different thoughts and feelings you were having as mediation progressed?
“I got less apprehensive about the mediation process the further we went. I was nervous at the beginning because it was new and I didn’t know anyone who had been through mediation. . . Julie gave us time and space and handled it really well and didn’t let us quit. I love how she was always able to say ‘let’s look at the things we can agree on’ and then after seeing how much we actually were agreeing we were able to see how close we were actually getting. When she noticed [we] needed space, we would stop and break or schedule the next session.”
7) If you had to guess, what do you think our philosophy as a law firm is?
“Helping people, giving people their dignity and making sure people feel heard during the difficult pieces of life.”
8) Do you think you were fairly billed?
“ Yes, very fair and reasonable.”
9) Were you happy with your mediation results?
“Yes, I have total peace of mind about the process and the end result.”
10) Do you feel like Julie had the right experience in the subject area of the dispute if complex technical things were to be understood ?
“Yes, she was really good at explaining things. I trusted her more with mediation because she was an attorney and had that background. I felt safer in an environment where Julie had the legal background and how the court system worked and that your office could manage all of the pieces from start to finish.”
11) All in all, throughout the whole process what did you find most helpful?
“Julie’s background and expertise, her knowledge of mediation, her experience in handling conflict resolution, her handling and navigation of getting through the nitty gritty hard stuff I didn’t think we’d be able to agree on. She reassured us that it was possible and said ‘we can get through this, hang in there’.”
12) Would you refer a friend to our firm for mediation? If yes, what would you say to your friend about your experience?
“Yes, absolutely! Everything I already said!”
13) Is there anything else you would like to add about your experiences of mediation that I not asked about?
“The office was comfortable, the environment is peaceful, I could take a break if I needed to, there was water and candy. The setting itself was helpful. The table was large enough so we didn’t have to be close. I could go cry in the bathroom if I needed to. Because it’s a home setting, it did not feel so restrictive or legal or intense or uptight.”
Again, thank you, Sarah Fae, for sharing an inside look at this process. If you are nervous about the mediation process or have more questions about mediation, call us. Liza would be happy to talk to you.
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